ResumeGenius Phone Numbers and Emails

Toll-Free Number:

  • (866) 215-9048
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ResumeGenius Emails:

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ResumeGenius Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call ResumeGenius is 8662159048.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 11 minutes.

  • Be prepared for the call as ResumeGenius may ask you for the following information to identify you as a customer: phone number.

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How to Contact ResumeGenius Customer Service?

Most Popular Number:

(866) 215-9048
Total calls: 68 Issue resolved: 1 Last call: May 15, 2024

What is the ResumeGenius Phone Number?

The Resume Genius Phone Number can be reached at (866) 215-9048. It operates on weekdays from 8 AM until midnight Eastern Daylight Time (EDT), and on weekends from 10 AM to 6 PM EDT. Those in need of quick help can dial this number to engage with a representative from ResumeGenius. It is essential to recognize that the time it takes to get a response can fluctuate. While efforts are made to deliver speedy service, it is recommended to prepare your Resume Genius Customer Service associated documents in advance for an effortless interaction.

To connect with ResumeGenius assistance through their resumegenius.com site, you may opt for the live chat function. Neatly positioned in the lower right corner of the ResumeGenius homepage, this handy feature is available. Live chat support operates on weekdays from 8 AM until midnight EDT and on weekends from 10 AM to 6 PM EDT. Another option is to visit the "Contact Us" section on their website and fill out the form with specifics about your concern. While email and live chat provide convenience, phone support generally ensures quicker solutions for intricate Resume Genius Customer Service questions.

For Resume Genius Customer Service matters, the main email avenue is support@resumegenius.com. When composing your email, be thorough in providing pertinent details about your concern to facilitate a swift response. It's worth noting that email responses might have a longer turnaround than live chat or phone interactions, particularly during peak periods. For urgent matters, opting for the Resume Genius Contact Number or live chat would likely yield speedier resolutions.

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Contact Information

ResumeGenius Website:

ResumeGenius Help Center:

Corporate Office Address:

Resume Genius
Hertensteinstrasse 51
Lucerne, Luzern 6004
Switzerland

Other Info (opening hours):

Customer Service Hours ( EDT):

Monday - Friday: 8:00AM-12:00AM (Midnight)

Saturday - Sundays: 10:00AM-6:00PM

More contact details

ResumeGenius Rating Based on 8 Reviews

Rating details

1.6
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Price Affordability
Customer service
Diversity of Products or Services
Additional Fees

Rating stats

Rating trend

Summary of ResumeGenius Customer Service Calls

68 TOTAL
CALLS
10:42 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ResumeGenius?

Payments and Charges Question:

  • “Charged without buying subscription”
  • “Charge on my account”
  • “Billing issues”

Activation/ Cancellation Question:

  • “I want to cancel my account”
  • “Cancel subscription”
  • “Do you cancel a membership that I didn't know I had”

Refund Question:

  • “Refund”
  • “Refund my amount”

Account Question:

  • “To close my account on Albert”
  • “I want to discontinue my subscription and want my refund of 34$back as I didn't know it was deducted”
  • “Money was taken out of my account”

Request for Information Question:

  • “Questions on my recent resume”
  • “Inquiry”

Staff Question:

  • “I'm frustrated because I have been paying the monthly fee of $23.9 and I can't use the service”

Other Question:

  • “Pissed off customer”
  • “Money transfer”
  • “Claim”

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