Michael B Cgo
map-marker Georgetown, Texas

Pissed off customer

Charge me for a subscription I didnt ask for and I do not want.Im not mad I just dont want it to happen again contact me or Ill keep trying to call you until the end of time
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User's recommendation: Charge me for a subscription I didn’t ask for and I do not want

Anonymous
map-marker Brisbane, Queensland

Who gave authority to first you do and atonce you deducted the money

ResumeGenius - Who gave authority to first you do and atonce you deducted the money
i got refund and then in second you deducted the same money. It fraud that has happened with after cancelling the subscription they are again deducting the money from bank without acknowledgement
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1 comment
Guest

This just happened to me also and they keep telling me they didn’t. I might have to change my card number now

Resolved
Anushka S Dwm

Resolved: My subscription got charged all of a sudden without any notification

Updated by user Mar 30, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 15, 2024
I want to discontinue my subscription and want my refund of 34$back as I didn't know it was deducted
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Loss:
$35

Preferred solution: Full refund

Resolved
Ezio Jbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: They will rob u blind

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Updated by user Nov 23, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 08, 2023
pls cancel ur account as soon as possible. They automatically renewed my account without my knowledge and took more then 10 times the price I originally paid
View full review
Loss:
$35
Pros:
  • There are no pros only cons
Cons:
  • Fraud and theft

Preferred solution: Full refund

3 comments
Guest

Sounds like you didn't read what you signed up for. You have to cancel with the 14 day trial if you don't want to get charged.

Reyne Qlc

im having the same problem. I dont know how to cancel on the website is there any other way?

Guest
reply icon Replying to comment of Reyne Qlc

Login Go to "my account" Look for the cancel option

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Anonymous
map-marker Abilene, Texas

Bank Drafts

You are drafting money out of my account illegally. So far it has happened twice. I need you to immediately stop drafting money from me and put the money back into my account. I have tried calling and no answer. Ginet Gordon
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Dolly L Sfc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged me after i canceled my subscription

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Those are stealing from their subscribers, I canceled my subscription and they charged me, I asked for a refund and they rejected give me a refund, the worse website ever and the worst experience, I will review websites from now on before signing up to avoid low service and theft like those frauds.don't subscribe if you don't wanna lose your money They are Scammers
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Loss:
$23

Preferred solution: Full refund

User's recommendation: Don't subscribe if you don't wanna lose your money and scammed

Ernest V Vfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

please help me cancel my prescription,,,you guys...

please help me cancel my prescription,,,you guys are impossible to get in touch with. I have tried everything you sugested and nothing seams to work
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Anonymous
map-marker Des Moines, Iowa

Charged $25 after a 14 day $3 trial. Their monthly is $8

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I used the $3 14 day period to set up my first official resume for a job, then got the $25 charge just today as a write this. I assumed if I forgot Id be charged the monthly, but nope, charged $25 do not use this.
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User's recommendation: Run away from it

1 comment
Dencil Gil

Did you write back to them? After the $25 you cancelled your account and do you have to pay more?

Janaranjani T

Resumegenius is auto deducting money from my account

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i used the site on january and made payment for a resume. I never used resumegenius after that as it claimed its free but then costed rs.400 and also its not user friendly there are other trusted sites to prefer. After 4 months today i got a message from bank for amount deduction and for my suprise they have deducted 400 every month .. seriously i didnt receive any email or message for this .. its trurely devastating that my amount is debited for the site which i never use..
View full review
Loss:
$1600

Preferred solution: Full refund

2 comments
Allyn Rdi

yeah, i have the same experience. they have deducted my money without using it and there is no option to cancel or delete account as per there guidelines on web

Reyne Qlc
reply icon Replying to comment of Allyn Rdi

How do i cancel

View more comments (1)
Chaitanya G Vlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible deceptive billing

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Their billing strategy is highly deceptive and almost as bad as theft. It wasn't until the end that I found out that I had to pay money even for the "free trial". Worse yet, I had no idea that they add sneaky terms and conditions allowing them to keep charging you $25 every 4 weeks forever unless you happen to read the terms and cancel within the first 14 days. They effectively stole my money.
View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: Do not use

Justina A Opa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My account was charged for no reason please don't charge my account again

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ResumeGenius - My account was charged for no reason please don't charge my account again
ResumeGenius - My account was charged for no reason please don't charge my account again - Image 2
Stlresume genuine charge my account 23.90 euro every month for what? How can you change my account 23.90 three times please do refund me the money and cancel my subscription not interested.dtC
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Loss:
$85

Preferred solution: Full refund

Yash R Oes
map-marker Noida, Uttar Pradesh

Auto deduct payment of my account

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I can't use resume genius app but the amount of rs.1863.02 has been deducted from my account I don't have any need for this subscription so please refund my amount of rs.1863.02
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Preferred solution: Apology

User's recommendation: Don't add any payment detail in this website beacuse they deducted rs without any reminder

Anonymous

It's not free (didn't sign up for it)

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"$1.95 14-Day Trial Plan After 14 days auto-renews, $39.95 /month Unlimited resumes and cover letters Unlimited downloads to MS Word & PDF Free professional resume reviews Cancel anytime, pay-as-you-go" "$7.95 Monthly Plan Save 75% if billed annually at $95.40 Unlimited resumes and cover letters Unlimited downloads to MS Word &PDF Perfect for serious job seekers"
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